Terms of Service
Last updated: March 2025
Agreement to Terms
Welcome to Engrace Hospice. These Terms of Service ("Terms") govern your access to and use of our website located at engracehospice.com (the "Website") and the hospice care services we provide (collectively, the "Services").
By accessing our Website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services. We recommend that you read these Terms carefully and print a copy for your records.
About Our Services
Engrace Hospice provides compassionate end-of-life care and support services to patients and their families in Pendleton, Oregon, and surrounding areas. Our Services include:
- Comprehensive hospice care and pain management
- Emotional and spiritual support
- Bereavement and grief counseling
- Caregiver education and support
- Coordination of care with healthcare providers
Our services are provided under the supervision of licensed medical professionals and in accordance with all applicable healthcare regulations and standards.
Eligibility for Services
Hospice care services are available to individuals who meet specific medical criteria, including a terminal diagnosis with a life expectancy of six months or less, as certified by a physician. Admission to our hospice program requires:
- A physician's certification of terminal illness
- Patient or authorized representative consent for hospice care
- Agreement to receive palliative rather than curative treatment
- Residence within our service area
We reserve the right to determine eligibility for our services based on clinical assessment and resource availability.
Use of Website
Permitted Use
You may use our Website for lawful purposes only and in accordance with these Terms. You agree not to use our Website:
- In any way that violates any applicable federal, state, or local law or regulation
- To transmit or procure the sending of any advertising or promotional material without our consent
- To impersonate or attempt to impersonate Engrace Hospice, our employees, or another user
- To engage in any conduct that restricts or inhibits anyone's use of the Website
- To introduce malicious software, viruses, or harmful code
- To attempt to gain unauthorized access to our systems or networks
Medical Information Disclaimer
The content on our Website is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay in seeking it because of something you have read on our Website. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately.
Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Engrace Hospice, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
- You may store files that are automatically cached by your Web browser for display enhancement purposes
- You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use
User Contributions
The Website may contain message boards, chat rooms, personal web pages, forums, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials ("User Contributions").
Any User Contribution you post will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates the right to use, reproduce, modify, perform, display, and distribute such content.
You represent and warrant that:
- You own or control all rights in and to the User Contributions
- All User Contributions comply with these Terms
- You will not post content that is false, misleading, defamatory, obscene, or harmful
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
Links to Third-Party Websites
The Website may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites.
Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Engrace Hospice, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website or Services.
This includes any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, or any other loss.
Indemnification
You agree to defend, indemnify, and hold harmless Engrace Hospice, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.
Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Umatilla County, Oregon. You waive any objection to this venue.
Changes to Terms of Service
We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.
Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes.
Waiver and Severability
No waiver by Engrace Hospice of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Entire Agreement
These Terms constitute the sole and entire agreement between you and Engrace Hospice regarding the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter.
Contact Information
If you have any questions about these Terms, please contact us:
Engrace Hospice
200 SE Hailey Ave, Suite 212A
Pendleton, OR 97801
Phone: (541) 263-7494
Fax: (541) 204-3274